How to Deposit
Click the ‘Deposit’ button on the top right of your page.
You have the option to deposit crypto, or purchase USDC with cash. Select your desired method.
To deposit crypto, select the asset you wish to deposit. Please reference the supported assets table above to ensure you only send assets over supported networks.
After choosing the asset you wish to deposit, its corresponding deposit address will show. Please double check that you are using the correct network associated with this asset, which is shown at the bottom of the pop-up. Click the Address to copy to your clipboard, or scan the QR code.
After sending, your assets will appear in your Portfolio and Balance.
You can also deposit directly from your Portfolio page: https://www.cube.exchange/portfolio
Here, each supported asset is listed with a deposit button located to its right. Click the button to bring up the deposit address to send funds into your account. As always, please ensure you’re sending the asset over the correct network.
How to Withdraw Crypto
To send Cube.Exchange a notice that you are withdrawing digital assets from your MPC wallet, navigate to your Portfolio page: https://www.cube.exchange/portfolio
A withdraw button will be visible to the right of the asset, if you have deposits.
Simply click the withdraw button to begin. Next, you will be prompted to paste your address where the funds should be sent in the ‘Send to:’ box. Please ensure you are sending funds over the correct network. Refer to the table above for confirmation of asset networks. In the amount box, select how much of your balance to withdraw. Use the pre-set buttons above for quick selection of 25%, 50%, 75%, and 100% of maximum. Click ‘send’ to initialize the withdraw.
You can track deposits and withdraws in the transactions section of your portfolio for up to date status: https://www.cube.exchange/transactions
Processing times
Deposits will arrive with standard blockchain processing times.
Withdrawals from your MPC Vault will usually take standard processing times, however, can take up to 24 hours for us to to process our confirmation that you have no open orders or matched trades on Cube.Exchange.
Most notices of withdrawals will not usually take this long to process but if your notice of withdrawal is reaching or exceeds this time please contact customer support.
Fees
You can find information about our fees here: https://www.cube.exchange/fees
If you have any issues or questions please don’t hesitate to contact us via chat or email support at [email protected]